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STEPHEN HAWES & CO.
DISPUTE RESOLUTION
PRINCIPLES

A good mediators principles helps the parties explore further into the underlying issues of the disagreement, explore the options and resolve the dispute.
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Active listening
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Creativity
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Credibility
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Dedication
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Impartiality
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Intuition
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Patience
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Perceptiveness
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Perseverance
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Persuasiveness
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Relatability
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Trustworthiness
“In the middle of difficulty lies opportunity”
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