PRINCIPLES

A good mediators principles helps the parties explore further into the underlying issues of the disagreement, explore the options and resolve the dispute.

  • Active listening

  • Creativity

  • Credibility

  • Dedication

  • Impartiality

  • Intuition

  • Patience

  • Perceptiveness

  • Perseverance

  • Persuasiveness

  • Relatability

  • Trustworthiness

“In the middle of difficulty lies opportunity”

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